Reference

How vb555 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits through bKash, Nagad or Rocket, and keep your account secure.

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vb555 How vb555 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across every page, including the deposit and withdrawal flows where your bKash, Nagad or Rocket details are entered. Cookies help us keep your session active and remember your lobby preferences — you can adjust cookie settings through your browser at any time. Account security relies on a one-time password sent to your registered mobile number each time you log in from a new device. We do not share your data with advertisers.

SSL Encryption

Every connection to vb555 — from login through to Rocket or bKash payment screens — runs over SSL so your data stays protected in transit.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your lobby view. You can block or clear them through your browser settings at any point.

OTP Account Access

A one-time password is sent to your registered number whenever your account is accessed from an unrecognised device, reducing the risk of unauthorised logins.

Data Retention Policy

We keep transaction records — including Nagad and bKash deposit logs — only as long as operationally or legally required, then remove identifiable details.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or remove data we hold about you, our support team can action most requests directly through your account. For wallet-linked queries — such as a bKash or Nagad transaction record you want clarified — have your account ID and the relevant transaction reference ready before you reach out. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data request. Our team will confirm receipt and let you know the next steps.

Email Support

Send your data request to our support address listed in your account settings. Include your registered contact and a brief description of what you need.

Account Settings

Some data controls — like updating your contact details or reviewing saved wallet references — are available directly inside your account profile page.

Your Privacy Questions Answered

Below are the questions we hear most often about how your data is handled on vb555. If your question is not covered here, reach out through live chat or email and our team will clarify your specific situation.

We collect your name, contact number and login credentials at registration. After that, deposit and withdrawal actions via bKash, Nagad or Rocket add transaction references to your account record.

No. We never store your mobile wallet PIN or password. We only record the transaction reference number that confirms a payment was completed on your end.

Yes. Contact our support team via live chat or the email address in your account settings. We will confirm your identity and provide the relevant data within a reasonable period.

Submit a deletion request through live chat or email. We will remove identifiable data where we are not required to retain it under applicable rules, then confirm once done.

We share data only with payment processors like bKash, Nagad and Rocket — and only to complete transactions you initiate. We do not sell personal data to advertisers or data brokers.

Session cookies keep your lobby open while you browse. Functional cookies remember your preferences. You can clear or block both in your browser settings without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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